Know Before You Go

We can't wait to welcome you aboard and see your smiling faces! Here are just a few things to know before you sail with us.

Where to Meet

New York City Departures

Meet at Pier 36 and walk toward the entrance on the left (east) side of the building. Look for signage directing you to Follow The Big Red Boat. This will take you to where the pier is located. Gate assignment is Slip 4 where you will find a Moonlight crew member awaiting to greet your smiling faces in preparation for your cruise.

New Jersey Departures

Park in the lot behind Liberty House Restaurant. Head toward the calm basin docks just past the fuel dock. Your gate is the covered slip area—look for Moonlight signage and a friendly crew member ready to welcome you aboard.

What to Bring

Recommended Items

  • Camera or smartphone
  • Sunglasses and sunscreen
  • Light jacket or sweater
  • Comfortable walking shoes
  • Valid ID for check-in

Weather Policy

Tours operate rain or shine. Cancellations only for severe weather conditions.

Check-In

First Come, First Serve

Boarding and seating is on a first come, first serve basis. Seating is not guaranteed with a general admission ticket and can only be secured with an upgraded ticket; explore our ticket (upgrade options) for more information.

Queue Times

Trust us, we do not want you waiting for us. Our boarding begins 15 minutes prior to departure time. We recommend an arrival time of at least 30 minutes prior to your scheduled departure. If any adverse weather is present, we will do our best to get you on the boat as soon as we can.

Upgraded Ticket Holders

MoonLight crew will direct VIP and Premier Ticket holders to a priority boarding line, where VIP holders will receive wristbands to collect their package upgrades on board.

Strollers

To enhance our guest experience, permittance of strollers are at the sole discretion of the MoonLight's Captain and crew and is not guaranteed to be allowed onboard. Strollers can be left at the boarding gate on the pier for the duration of the cruises. The operating company, vessel and crew will not be held responsible for any personal belongings left on the pier.

Local Weather

Unfortunately we aren't in Miami, so please be mindful of local weather and prepare accordingly. Keep in mind, during your time in queue, we cannot promise total cover from the elements.

No Statue of Liberty Access

While NYSea Cruises and the MoonLight do not offer ferry service to the Statue of Liberty, our sightseeing cruises will bring you within a few hundred feet of this iconic landmark, providing ample opportunity to capture stunning photos from all angles.

Enhanced Security

As part of our boarding process, we may randomly verify passengers' identities and screen passengers and their belongings. Refusal to comply with these security measures will result in denial of boarding.

Bring an Appetite

All of our cruises are accompanied with fun snacks, light bites, a fully stocked bar and souvenirs all available for purchase at our full service café.

Still Have Questions?

Our friendly staff is ready to help you plan the perfect harbor cruise experience.

Contact Us